eCLAWs Enhancements

Future Enhancements

NU-RES welcomes your feedback about how we can, together, improve eCLAWs system.

See below the list of suggested improvements.

ApplicationSuggestionProblem it SolvesStatusPriorityComments
eCLAWsNeed due by date (deadline date) on Dashboard, especially when expeditedImproves communication; assists in processing record in a timely mannerUnder Review1 – LowRequested Start Date should be considered the “due by” date; Expedited Flag indicates quick process needed – need to review process for those that jump queue with Expedited flag (more info on the record and why quick process was needed and what drives the need e.g. other party, PI, etc.), and determine what the loss to NU is if not processed by a certain date); in Advanced Ad-hoc search, Start field is searchable by eCLAWs Reviewer
eCLAWsConfidentiality flag – Reviewer should be able to undo when there’s no gatekeeperImproves transparency of recordUnder Review1 – LowSA can remove, but  Reviewer should be able to remove, or return with process instructions
eCLAWsNeed a refinement re: confidential. Is the contract itself confidential or does the record contain an attachment that is confidential.Improves best practice use of the application and improves accuracy of the recordPlanned2 – MediumSA to Add purpose specific questions: is the contract itself confidential (terms or an attachment) {Provide a definition of confidential}? Y/N – If no, does this non-confidential contract contain Ts & C’s related to confidentiality (Provide definition…show distinction) Y/N with comment
eCLAWsNeed running comments for reviewers (versus the comments in info or consult)Improves communication and transparencyPlanned2 – MediumProvide Reviewer or Signatory  a note section of running commentary visible by all who have access; i.e. the ‘checklist’ concept of deviations…
eCLAWsNeed ability to delete the attachment if you are the one who uploaded.Improves accuracy of the recordPlanned2 – MediumAny one with a role on the record should be able to delete attachments they uploaded when the record is at their stop; SA should be able to delete at any stop, with comment/audit trail that they deleted/reason
eCLAWsNeed ability of user who uploaded an attachment to add/modify/delete the comment associated with the attachmentImproves communicationPlanned3 – HighAny one with a role on the record should be able to add/modify/delete comments associated with attachments they uploaded when the record is at their stop; SA should be able to add/modify/delete comments at any stop, with comment/audit trail that they changed/reason
eCLAWsNeed to work on the labels so they’re more descriptiveImproves communicationPlanned2 – Mediumfuture
eCLAWsUser dashboard view into the current Substatus; 11/16/20 updating to inject ‘rejected’ and ‘recalled’ flag to statusImproves communication and transparencyCompleted3 – HighSubstatus is only applicable when record is at Institutional Reviewer stop; show Substatus in “Status” column instead of overall status of “Under Review” when a Sub Status is set at Institutional Review stop
eCLAWsAbility to add a comment to contact sectionImproves communicationPlanned2 – Medium
eCLAWsAbility to add a comment to External Org ProfileImproves communicationPlanned2 – Medium
eCLAWsOn the record have the ability to create an email notification/or within the record. Example, I’m looking at things and I don’t need any info but I want to let the PI know it’s under review but not forgotten etc.Improves communication and transparencyPlanned2 – Medium
eCLAWsAdd Department name to dashboard – My Pool and My Queue;Improves transparency of recordCompleted3 – HighWhile user can drill into record to review details (org might not reveal the actual person it should be assigned to), having easier access to this info on the dashboard will help effective management of work
eCLAWsUpdate note on Contract/Agreement Data tab to eCLAWs reviewer for clarityRemoves confusion and inserts best practice reminder; also clarifies grammarPlanned2 – MediumChange note to: As the Institutional Reviewer, please review the attached contract. Throughout your review, please indicate sub-status change for this eCLAWs record. Upon your acceptance of all terms and conditions, please upload the final, signature version of the agreement and submit it to the Institutional Signatory for further action.
eCLAWsLogged in users should be able to search for ALL status’ on My Agreements & Contracts page, including completed recordsLogged in users can’t find completed records on My Agreements & Contracts page, and can’t drill into the records on the Advanced Ad-Hoc search pageCompleted2 – MediumCurrently can only search for review status’ (e.g. only those included while record is in the workflow); need all status’
eCLAWsView access/assign edit to college administrator poolProvides necessary access to records that aligns with college business process and shared servicesCompleted3 – HighCreate college admin access for Research & Innovation purpose similar to how Procurement’s Gatekeeper process allows multiple individuals (college gatekeepers) to access/edit records
eCLAWsRoles and responsibilties…invite access to a single recordincreases transparency/accessPlanned3 – HighIndividual will be able to request that access to a single record be granted to another individual
eCLAWsConfirm Place of performanceshows where work is occurred/occurringPlanned2 – MediumUnfunded eCLAWs contracts, e.g. DUA; ISEC report (NU + building, floor, room)
eCLAWsNotification to parties on assigned records in workflow if a document is added after submissionAlerts Reviewer/Signatory when Submitter uploads a new attachment after submitting into workflow (at the Reviewer/Signatory stop, and Submitter adds an attachment)Under Review2 – MediumIf new information is added by Submitter, the reviewer is not notified by the system and might be waiting indefinitely or until someone followed up separately; e.g. send some type of notice or alert to the reviewer when new documents are added
eCLAWsSubmitter initiate the chat/ information requestAllows submitter to send some type of notice or alert to the reviewer when additional documents or information has been added to the E-claws record that has been assigned for review/signatureNot completed1 – LowIf there is no reviewer assigned, the info request wouldn’t go to anyone; Reviewer should initiate an info request for add’l docs, and responding to info request will initiate an email
eCLAWsVerify vendor – get the EIN/W-9Confirms identify of external partyPlanned1 – LowIf unverified vendor, specify request for W9; if individual, need SS# which will be masked except last 4 (disclaimer: only those with need to know will have access to Vendor profile)
eCLAWsUpdate route in eCLAWs based on Purpose selectedProcurement business process will match existing route; Res & Inn route should match it’s business process; Eliminate “Other Party Signed” question triggers alternate routeCompleted June 20222 – MediumR&I route should never end with the Submitter having the action to upload final version of contract, as NU-RES always uploads; last stop Pending Other Party Signature is currently eliminated if selected “already signed / unchanged’ …the ‘is it signed’ option needs different workflow if R&I purpose chosen
eCLAWsRemove/hide “Other Party Signed” Question for Res&Inn route agreements -related to “Update route in eCLAWS based on purpose selected” but keeping the existing workflow in place (interim solution)will prevent users from selecting an option that removes the last stop… eliminating the last ‘Other Party Signature” step in the route disrupts the work around process we have in place for Steven to review all records at that stop so he can update the tracking log.Not Completed2 – MediumThis is an interim solution; fixed the bigger issue re: having a different route process for Research & Innovation agreements
eCLAWsUpdate Info Request/Consult email to include dynamic information on record number and application from which the communication is launched; remove text of communication to direct recipients to log into the systemImproves communication and usability – directs recipient to log into the system to answer the question in the system rather than replying to email out of the systemCompleted February 20212 – Medium
eCLAWsInclude Gatekeepers from each appointment of NU Contacts with interdisciplinary appointmentsGatekeepers currently assigned from Primary assignment; if contract was unrelated to Primary assignment, and related to a different assignment, need to be able to pick which set of Gatekeepers will be added to the routeUnder Review1 – LowCurrently in Research & Innovation purpose, Gatekeepers are not invoked in the route; if Gatekeepers were to be invoked, or if other purposes started to use eCLAWs that do invoke Gatekeepers, would need to revisit
eCLAWsAllow text entry in Sponsored Research related record fieldAllows submitter to manually link eCLAWs record to ePAWs 1.0 related recordUnder Review2 – MediumRelated ePAWs records field should allow text entry of ePAWs 1.0 record number as well as searching the ePAWs 2.0 database for the record and linking it
eCLAWsAdd search on Ad Hoc Screen for related ePAWs recordsAllows for the ability to search for all eCLAWs records associated with a particular proposalUnder Review1 – LowIf ePAWs number is in explanation, can search for this now…not consistently entered
eCLAWsGenerate email notification to the Submitter when record has been returned to their stop; dynamically show the status change (e.g. Status: Submit)Improves communicationUnder Review2 – MediumCurrent “Submit-Returned” status shows on dashboard, but Submitter won’t see this if they are not actively logged in and looking at the dashboard. While Reviewer can open an Info Request to the Submitter before returning to alert them to the return, they should be able to just return with comment, and the system generate an email to the submitter
eCLAWsEmail notifications upon action assigned, or when contract completeActive communication will help improve the speed at which the tasks are completed, and will alert contract submitter when completeUnder Review2 – MediumExamples: Submission receipt, task assigned, request cancelled, returned to previous step, contract added to a pool for review & distribution, review complete
eCLAWsAbility to copy an existing eCLAWs recordSaves data input time for similar records, particularly the Other Party Details ContactUnder Review2 – MediumComment from PI: “I was wondering if you can import / copy paste the same information as all my last orders? The only difference is the construct (AAV-syn).”
eCLAWsAbility to select Other Party Details Contact from an existing Rolodex listAllows the user to select an already known contact rather than re-keying infoUnder Review2 – Medium
eCLAWsSelect multiple records to “assign to me”Improves the speed of assigning workUnder Review2 – Medium
eCLAWsAbility to ‘un cancel’ a recordRecords are cancelled based on a direction, but then are requested to be recreated…reversing a cancelled record will decrease reworkUnder Review2 – MediumIf there is a technical misunderstanding, which is naturally going to be common when scientists and lawyers communicate, we wind up cancelling a record which was actually OK, so then must duplicate.
eCLAWsRoute internal person related forms in eCLAWs…tied to personal profile, and not an eCLAWs contract (SVP Academic Affairs request)automates paper forms; keeps info related to a person in one placeUnder Review2 – Medium
eCLAWsCMMC tag similar to “Confidentiality Requested” and “Expedited Review requested…”Under Review1 – LowNeed a reportable/searchable data field similar to “Expedited” and “Confidential” that indicates “CMMC Requirement;” creating the static data element; Would be searchable on Basic/Advance Search page….can currently add CMMC to Brief Explanation – is searchable
eCLAWsBe able to search on My Agreements and Contracts page for all status’ including completed records; add search box to this pageUnder Review2 – Medium
eCLAWseCLAWs Configurable routes… Submitter…Dept Chair….NU-RES reviewerUnder Review2 – MediumKeep record at Reviewer stop while they work it through to completion; Disabling the signature route/upload; Using the sub-status to show where the record is in the process e.g. ….Consult+

  • Consult: Multiple
  • Consult: Risk Services (Insurance)
  • Consult: OGC (Legal)
  • Consult: CRI (Intellectual Property)
  • Consult: IRB (Human Subjects)
  • Consult: IACUC (Animals)
  • Consult: BioSafety
  • Consult: ITS-Research Computing
  • Consult: Research Compliance
  • Consult: Other
eCLAWsPrint out eCLAWs record (have Print button)Some users like to have a printed copy of the recordUnder Review1 – Low
eCLAWsUpdate Info Request/Consult email to include dynamic information on record number and application from which the communication is launched; Remove the text of the communication from the generated emailImproves usability – directs recipient to log into the system to answer the question in the system rather than replying to email out of the systemCompleted February 20212 – Medium
eCLAWsImprove search results for common contact namesOnly top 5 search results are shown; for searches with multiple hits, can’t find match without any combination (first/last, first only, last only)Under Review2 – Medium
eCLAWsAbility to drop a snapshot image in the Info Request/Consult chat boxProvides an easy to see representation of communication without having to open a saved attachmentUnder Review1 – Low
eCLAWsSearch Multiple in Advanced Ad-Hoc search (Submitter, NU Contact, Other Party fields)Increases the speed in which you can search for recordsUnder Review1 – Low
eCLAWsE-signature/Mark document for signature (e.g. like Docusign)Keeps document in workflow/system; no need to download, affix e-signature with 3rd party application, re-upload; Marking the document for signature/initials to assist signatory where action is needed in the documentUnder Review2 – Medium
eCLAWsBasic reports to assess KPI’sAllows Reviewers/Signatories to assess annual number/types of contracts processed for performance indicatorsUnder Review1 – Low
eCLAWsFunction that resets the “clock” on the route log workflow if the eCLAWs record is returned to the Submitter (e.g. recalculates time at Review/Signatory stops if the records are returned to the Submitter stop) – Keep a history of total time/route log in a History tabWill provide transparent information on the time the record is at the College/Department, vs. at NU-RES, to better identify roadblocks/process improvements that can be made to the workflow processUnder Review2 – Medium
eCLAWsInfo request/Consult… Auto reminder/ping if no response in 5 business daysImproves communication and manages the timely processing of the eCLAWs recordUnder Review2 – Medium

Last Updated on June 6, 2025